Terms of Service

Last Updated: June 3, 2026

1. Acceptance of Terms

By accessing or using the services provided by Neosphere Software ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Neosphere Software provides software automation, CRM, reputation management, and website development services. Our current service offerings include, but are not limited to:

• Missed Call Response System
• Reputation Pro
• High-Converting Website
• Review Boost

Features and services may include CRM, Workflows, Funnels, Websites, Reputation Management, SMS & Email Templates, Automations, Campaigns, Text Messaging, Email Marketing, Web Chat, Calendars, Trigger Links, Reporting, Hosting, Lead Capture Systems, and Text To Pay.

3. Monthly Subscription Billing

Our services are billed on a monthly subscription basis. By subscribing to our services, you authorize Neosphere Software to charge your provided payment method on a recurring monthly basis until cancelled.

4. Cancellation & Refund Policy

Cancellation: Clients may cancel their subscription at any time. Cancellation requests must be submitted prior to the next billing cycle to avoid further charges.

Refund Policy: We maintain a strict no-refunds policy. All payments made for services rendered or access provided are final and non-refundable.

5. Payment Terms & Late Payments

Payment Terms: Invoices are due upon receipt unless otherwise specified. Services are pre-paid for the upcoming month.

Late/Non-Payment Policy: In the event of non-payment or failed billing, Neosphere Software reserves the right to pause, suspend, or terminate services until the account is brought current.

6. Intellectual Property Protection

All website designs, workflows, automations, templates, and systems created by Neosphere Software remain the intellectual property of Neosphere Software unless explicitly stated otherwise in writing.

Clients may not reproduce, copy, resell, or redistribute our proprietary systems, automations, or intellectual property without prior written consent.

7. Client Responsibilities

• Clients are solely responsible for ensuring the legal compliance of their SMS and email campaigns, including adherence to TCPA, CAN-SPAM, and other relevant regulations.
• Clients must provide accurate business information and timely approvals for project deliverables.
• Client-provided content must not violate any local, state, federal, or international laws, nor infringe upon any third-party copyrights or trademarks.

8. Third-Party Platforms Disclaimer

Our services may integrate with or rely upon third-party platforms such as Stripe, Twilio, Google, Meta/Facebook, and others. Neosphere Software is not liable for any outages, disruptions, policy changes, or issues caused by these third-party services.

9. No Guarantees Disclaimer

While we strive to provide excellent services, Neosphere Software makes no guarantees regarding leads, sales, search engine rankings, customer conversions, or revenue growth. Results may vary based on market conditions, industry, and client implementation.

10. Chargeback Protection

By agreeing to these terms, you acknowledge that no chargebacks will be initiated after services have been delivered or access has been granted. Fraudulent chargebacks may result in immediate termination of services and potential legal action.

11. Subscription Pricing Changes

Neosphere Software reserves the right to modify subscription pricing. We will provide reasonable notice of any pricing changes before they take effect on your next billing cycle.

12. Termination of Services

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service, engage in abuse, fraud, or violations, or for non-payment.

13. Limitation of Liability

In no event shall Neosphere Software, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of Illinois, United States, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us:

Neosphere Software

Email: neospheresoftware.team@gmail.com

Phone: (708) 576-4807